Life with Brookvale

ACCOMMODATION

At Brookvale, we believe in providing accommodation that gives an individual the utmost comfort in their later years. Most of our accommodation is provided as single rooms, however, we do have some companion rooms. We fully furnish all the rooms, but we are happy for residents to bring in their own furniture to give their room that extra homely feeling.

All our rooms have individually controlled heating and in-room hand-washing facilities. A majority of our rooms also have full en-suite facilities. All rooms have TV points enabling residents to watch TV in the comfort of their own room.

Our homes are managed with the utmost flexibility to ensure that our residents feel secure and comfortable in their home environments.

Our homes have a variety of communal areas where residents can relax, socialize with other residents and entertain guests. We have designated television lounges, quiet lounges, and smaller sitting areas where residents can privately entertain visiting relatives and friends. Our homes have designated dining rooms, and have been decorated and laid out to make every meal an event to look forward to. Many of our homes also have dedicated chapel rooms where regular services are held, allowing our residents to continue the religious practices they may have followed for so long.

At Brookvale Healthcare, we have designed our homes with the comfort of our residents foremost in mind. They say a picture is worth a thousand words. If that is the case, then a personal visit is worth even more. Therefore, we encourage you to visit our various facilities and see the warm, comfortable homes available under the Brookvale Healthcare banner.

CATERING

All food served in our home is prepared by our in-house catering teams. Our catering teams work around the clock to prepare breakfast, lunch, and dinner. In between, refreshments of choice are regularly served and our catering team work to prepare any individual or special requests that a resident may have.

Every day, a member of our catering team will ask a resident what their preference for the meals of the day is. Our teams work from a choice of a few items each day but are happy to specially prepare any dish for our residents.

Our catering teams are trained and able to deal with many special dietary requirements. Most commonly, they specially prepare food for people with diabetes as well as for those who have difficulty swallowing. They also commonly prepare meals for people with a variety of allergies. Our teams are happy to cater for people with just about any dietary need.

CARE PLANNING

Care planning forms the centre of all the care that is delivered at Brookvale Healthcare. This process begins before admission and is reviewed constantly while the resident stays in one of our homes. We strongly believe in person centred care, and therefore tailor each care plan to meet the needs of the individual resident. This is evident when our residents have capacity as we directly involve them with their own care plan. We always encourage the families of our residents to play an active part in the care planning process, and the care plan is always made available to family members designated by our residents.

We have successfully launched an electronic care planning system which allows us to monitor and review our resident’s progress.

ACTIVITIES

Our staff spend a great deal of time planning activities with our residents. We hold regular meetings with our residents, where we discuss, among other things, what types of activities they would be most interested in. Following these requests, a home’s activity plan is assembled.

Regular activities include:

Entertainment with live musicians and singing
Arts and Crafts
Exercise sessions
Movie afternoons

Periodically we also arrange activities such as:

Day trips (to see a pantomime or to visit a local park)
Summer picnics, garden parties, and Christmas parties organized by the home. We regularly encourage families to attend these events.

Furthermore, during quiet periods, our staff are encouraged to:

Spend time with residents who are working on their hobbies
Play games with residents
Read with them
Take them on short walks around our gardens or in the local area

STAFF TESTIMONIALS

I have been in the care industry since I was 16 years old working in a variety of different roles. I chose to come and work at Woodlands Care Home about 2 years ago. Woodlands is part of the Brookvale group and whilst at university I worked part time in another of Brookvale’s homes, so I was familiar with the values and ethics of the company. My time in the care industry has shown me both the good and bad side of care and after years working as a social worker I decided that I wanted a role that allowed me to develop my skills and knowledge as a manager but still allowed me to be hands on and play an active role in the day to day care and support of the residents.

Brookvale Healthcare has allowed me to grow as a manager and supported me to enhance my skills and knowledge as a manager. They have given me access to training opportunities like no other. The operational director gives me enough freedom to run the home accordingly and make decisions about what the home and residents need, but all the time offering support and guidance at every step.

–

Nicole Robinson, Manager

Woodlands Care Home

I joined Ranvilles Nursing Home in 2001 as a Registered Nurse. I had worked in Adult Services (mental health) for many years. I had 2 very young children and at that point I had also become frustrated with the NHS. I had always wanted to work with the elderly, so I felt that this was the right time to make this move into the private sector.

The reasons I chose Ranvilles was the homes ‘Ethos’, I could see that the residents always came first, and people and their families mattered. The home was making a difference and continuous to do so. I moved into the deputy managers’ position, this I held for 5 years and then progressed into the registered managers role. The last 11 years as the registered manager, with my strong team working with me we have continued to strive towards and maintain the high level of care we provide for our residents, keeping up with all the changes that are happening with the care sector

–

Debbie Mills, Manager

Ranvilles Nursuing Home

I started working as registered manager at Brookvale healthcare in 2017, I moved from a large organisation to work in a small family run health care group. During my time working for the group I have been supported and made to feel valued member of the staff. I have been included in important decisions and my opinion has been listened to. During challenging times, I have had the additional support and guidance to overcome the challenge. I have been given opportunities to develop my knowledge, skills and personal development.

–

Della Pope, Manager

Cross Way House

The Next Steps

Thinking of a career in care then talk to us or
visit us at one of our care homes for a cup of coffee and a friendly chat

Enquire Careers