Following being hospitalised in February, my Dad needed more care than we could give him at home and he settled in well. In March we started looking for a suitable place for him to call home. Having visited a few homes, my sister and I felt that Cross Way House Care Home was the right place for him. We are so glad we made this choice, as the team of staff are all so caring, and genuinely care about the residents. The ambience provides a happy home environment and the attention to detail means you can rest assured that your relative is being looked after physically and mentally.

The Manager and Deputy Manager do an amazing job, as do the dedicated team of staff. The last few months must have been particularly difficult due to COVID-19 but they have kept smiling and ensured residents needs are met at all times. Well done the Care Manager for leading a committed team who go above and beyond – please accept our very grateful thanks.

Mum joined Cross Way House just a few weeks before covid shutdown so this experience could have been disturbing for her. However, the genuine kindness, compassion and professional care have kept hers and our spirits up. The staff have kept us up to date on mum’s welfare and made it possible for me to wave to her each morning through a window. They have kept Cross Way covid free.